Nagoya, May 21, 2014
Hello everyone,
Today is the fourth day of my » JAPAN TOUR 2014″ with the Shingo Institute. We start the day at 8:00 am with the program two seminars:
- Application of Lean Management in the professional time by Mr Daniel Markowitz Timeback President of Management and author of the book » A Factory of One ». This was very interesting to understand how we can personnally waste our time by not organizing our days.
- Lean Culture by Mr Ritsuo Shingo .:
a. Toyota has a culture? yes, and people have a culture of Toyota too…
b . You must create your own » Toyota Production System » in your business .
c . It will take time ( years )
d. Gemba ( go see problems where they arrive (at shop floor)
e . Kaizen (improving constantly , continuously)
f . Toyota built a culture with the full participation of all!
g . Meet operators and ask them what they do not like to do in their work , what is hard, painful, and which tasks they hate, ask them what they would like to say to the Management? then do something for them.
The afternoon is spent visiting a JTEKT plant, manufacturer of digital machines and subsidiary of Toyota :
Again this company uses the methods of the Toyota Production System, but what is remarkable is the Respect for people and values around the person as « Sincerity » which are their guiding principles to achieve excellence.
What I learned today:
GEMBA : Go, See and Watch
RESPECT PEOPLE:
Practice KAIZEN: Improve, Improve, Improve
Talk to you soon.
Franck Strub
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